How Your Information Is Used And Kept
When you open an account with pulang88, we ask for the basics — your name, phone number, and the e-wallet or bank detail you'll use to fund your wallet, whether that's Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. This information lets us confirm a
-
1
deposit landed, match a withdrawal to the right account, and keep your login tied to one device at a time. We don't share your details with outside marketers, and access to your account record is limited to the verification and support staff who need it to
-
2
resolve a ticket. Your session data — the device you used, the browser or app version, and your last login time — helps us flag anything that looks off, like a login from a device you've never used before. We keep transaction and account records for
-
3
as long as your account is active, and a short while after, mainly to settle any pending withdrawal queries or respond to a payment dispute. How long any of this applies, and what rights you can exercise over it, depends on local law and is available
-
4
where local law permits — Malaysia's own data protection rules sit alongside our internal policy. If you want to see what we hold on your account, or ask us to correct a detail like your phone number, our support line can walk you through it. We
-
5
don't use your payment history for anything beyond processing your own deposits and withdrawals on your wallet.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.